How do I manage different ordering rights for 10+ departments?

Initial Situation

A company with 12 departments has very different ordering needs: Production needs tools and lubricants, marketing orders printed materials and promotional items, IT needs hardware and software. Currently, there is one universal rule for everyone – or no rule at all. Production sees marketing promotional items, marketing can order tools. There are neither department-specific budgets nor appropriate approval rules.

Your Solution with simple system

1. User Groups: 12 departmental groups with specific settings
2. Assortment Restrictions: Each department only sees relevant product categories
3. Order Value Limits: Department-specific monthly limits
4. Approval Processes: Department heads as primary approvers, procurement lead as escalation
5. Favorite Lists: Department-specific standard articles preselected

Result: Each department has a tailored ordering process. No irrelevant articles, appropriate budgets, clear approval paths.

Your Benefit

• Time savings: 5 min./order less through relevant results
• EBIT impact: +€30,000/year (60% fewer incorrect orders) + full budget transparency