Initial Situation
A retail multinational with 80 stores operates 120 distribution vending machines for employee needs (hygiene, safety, tools). The machines send approximately 8,000 orders daily. Today: No central monitoring. If a machine fails, the store manager only notices it (often 1-2 days delay). Consequence: Employees cannot order, buy from local stores without approval. 2x per month: massive order backlogs after machine outages (200-300 orders waiting for import). Finance: No overview of which data was successfully imported, which is pending, which failed.
Your Solution with simple system
- All 120 vending machines are registered under External System Connection with unique IDs
- Monitoring Dashboard shows for each machine:
- Status: Inventory and withdrawals
- Pending orders: Count
- Inventory and asset value
- Automatic alerts on failed restocking
- Automatic cost assignment at order time
- Consolidated reporting across all order channels
Result: • Average MTTD (Mean Time To Detect) drops from 36 hours to 5 minutes
- Order backlog episodes drop from 2x/month to <1x/quarter
- Finance has full visibility: 100% of orders are assigned
- Store managers can proactively inform employees instead of reacting
Your Benefit
- Time savings: MTTD from 36 hours to 5 minutes
- EBIT impact: +€216,000/year (faster error detection) + €144,000/year (fewer uncontrolled purchases) = +€430,000/year
